Knowledgeable and experienced British Gas trained heating engineers

Fault finding specialists

24 hour emergency call-outs, 365 days per year

Water leak's also covered {24 HOUR on a make safe service

Competitive prices and free fixed price quotes

Energy efficiency advice and certification

Landlord certificates only £75.00*

Condensing and non-condensing boiler service only £65.00**

* Based on a boiler and cooker - additional appliances extra

** Graphite service kits charged as extra, condensing only

Cooker and Hob Installation and repair

Gas Fire service,Installation and repair

Boiler Service,Installation and repair

Radiator Installation and repairs
 

All aspects of domestic gas and central heating works undertaken ie from a boiler breakdown to full installation of heating / hot water systems

Areas we cover - We cover all areas of surrey*, surrounding areas** and we also cover London***

*within 10 miles of GU22 - no extra charge, but an £8.00 charge per visit will be charged if out of the 10 mile radius.

**surrounding areas ie; TW, will incur an extra charge of £8.00 per visit if further than 10 miles from GU22

***London works are subject to availability and costs - A £15.00 charge will be incurred per visit, plus additional costs of Congestion Charges and parking fees - also based on per visit.

PLEASE NOTE: If you have booked in an appointment with us, but are not home when our engineer arrives, then a £35.00 No Access charge* will be incurred, unless prior arrangements (at least 1 hour before appointment time) have been made with us. Also, if you are not at the given address when the engineer arrives, but have contacted us to tell us you are going to be late, you will be given a 15 minute 'grace' period. After this period, an hourly charge of £70 will be incurred (time is charged at £70p/h or part thereof) and any time after the 1st hour will also be charged at this rate, if the engineer is still left waiting.  If we are informed that you wish to cancel an appointment, then this must be done at least 1 hour before, as this will also incur a £35.00 No Access fee.

We also kindly ask, that all of our invoices are paid within 5 days on the date of invoice (not working days only). Should you not pay the invoice within the time given, then you will be subject to a rise in costs on your invoice of 5% of the amount on your outstanding invoice. The charge will be applied from the day after the invoice due date and will continue to rise by 5% every 5 days (invoice time terms) that the invoice remains overdue.

For Contractors, Suppliers or Contract Clients - A charge of 7% will be added to ANY overdue invoices or invoices that aren't paid within, or on, the agreed time. The 7% charge will be applied to the invoice for every payment term overdue. For example:

IORIGINAL INVOICE AMOUNT - £623.00

1ST OVERDUE INVOICE AMOUNT (+7%) ON £623.00 WOULD BE £666.61

2ND OVERDUE INVOICE AMOUNT (+7%) ON £666.61 WOULD BE £713.27

We may also charge an administration fee of £25 where necessary - applied to invoice

Also, for any works over £250, we do require 70% upfront, before any works commence, and the remaining 30% be paid on completion. If you choose to, you may also pay upfront in full. You will be sent acknowledgement and a receipt for any funds transferred.